Secretary Jobs

About The Position

Requirements

• High School Diploma or equivalent.
• 1-2 years of experience in a medical environment.
• Computer literate, type 35 wpm, exceptional organizational/prioritizing skills, ability to apply independent judgment, self-starter, planning skills a must.
• Ability to multi-task in a fast-paced work environment.
• Requires prolonged sitting, some bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other equipment.
• Requires normal range of hearing and eyesight to record, prepare and communicate patient related documents.

Nice To Haves

• Other duties as assigned as necessary and may vary at times, as needed, by your immediate supervisor or as directed by the company.

Responsibilities

• Answers multi-phone lines system with moderate to heavy call volume.
• Checks and responds to voicemail when other team members are in clinic.
• Pre-screens/performs initial triage via phone prior to scheduling initial or follow-up appointment.
• Send/receive dictation and notify physician of incomplete or missing dictation.
• Verify private or worker’s compensation patient insurance information.
• Responds to missing/rejected ticket list.
• Responds to billing, dashboard and/or professional reimbursement department for any patient-related information.
• Completes medical forms (i.e., medical records requests, FMLA, short term disability, etc.) for patient related information.
• Daily, pulls schedule and prepares charts for next business day (including film, lab results, or other patient related data) and indicates the purpose of the patient’s visit.
• Obtain and distribute mail.
• Requires predictable and consistent attendance.