Monitor Tech - Unit Secretary PreOp/PACU Full Time Days

Stanford Health Care Tri-Valley•Pleasanton, CA

24d•$30 - $37•Onsite

About The Position

The Monitor Tech/Unit Secretary is a member of the healthcare team who assists in coordinating total patient care under the direction of a Charge Nurse. The role serves as the focal point for communication and patient flow on the nursing unit, and applies the VHS Values—including Quality, Teamwork, Respect, Courtesy, Empowerment, Responsiveness, Recognition, and Improvement—to job duties. The position is with Stanford Health Care Tri-Valley in PreOp/PACU and is full time on day shift. The role provides continuous cardiac monitoring as a trained observer at the nurses’ station and performs patient-care activities and related non-professional services that support patients’ personal needs and comfort. It also handles unit communications, patient and visitor reception, documentation and records, supply and equipment upkeep, patient-flow updates, and coordination with patients and the care team. The employee is expected to maintain a safe, clean, organized environment; respond appropriately to patient needs and safety or emergency signals; protect confidentiality; and contribute to teamwork and issue resolution. All duties must be performed in accordance with hospital policies and procedures and Stanford Health Care Tri-Valley’s C-I-CARE standards for patient-centered interactions.

Requirements

High school diploma or GED.
Current American Heart Association Basic Life Support for Healthcare Providers certification.
Strong interpersonal skills.
Basic computer skills.
Strong attention to detail and ability to organize and prioritize work efficiently.
Knowledge of medical terminology.
Ability to speak, read, write, and understand English.
Ability to work effectively as a team player and serve as a resource to patients, staff, and visitors.
Knowledge of quality control, safety, and Joint Commission standards.

Nice To Haves

Experience working as a unit clerk or in an administrative support role.

Responsibilities

Provide continuous cardiac monitoring as a trained observer at the nurses’ station.
Perform patient-care activities and related non-professional services to support patients’ personal needs and comfort.
Maintain a safe and clean environment, and report or correct hazardous conditions within the scope of responsibility.
Check equipment and communications devices each shift, round through the department to identify repair or safety needs, and communicate those needs to the appropriate departments.
Support discharge planning and team-rounding activities.
Follow department and hospital policies and procedures.
Receive, greet, and direct patients, visitors, and employees arriving at or calling the patient care unit.
Use appropriate telephone etiquette when receiving, placing, or transferring calls.
Maintain composure and professionalism during emergencies.
Maintain the confidentiality of patients and patient information.
Respond immediately to patient call lights and report patient needs appropriately.
Receive and distribute mail, flowers, and other items for patients on the unit.
Maintain adequate supplies of forms, materials, and equipment; order supplies as needed according to standards and fiscal-responsibility expectations.
Keep work and storage areas clean and organized.
Update the patient-flow and assignment board.
Maintain downtime forms and other necessary forms.
Maintain unit-specific records, logs, and binders, such as temperature logs.
Monitor the fax machine for incoming communications.
Check charts for patients scheduled for surgery or diagnostic procedures and ensure required information is complete, such as laboratory results, x-rays, history and physical, and pre-surgery forms.
Assist patients and the care team with medical-record requests.
Respond appropriately to safety and emergency signals and notifications.
Contribute to team cohesion and to unit and department problem-solving and issue resolution.
Maintain a professional attitude, demeanor, and appearance; wear the prescribed departmental uniform and identification badge.
Complete a comprehensive shift report for oncoming staff before leaving the unit.
Perform duties in accordance with the hospital’s C-I-CARE standards and patient-centered interaction framework.