SEIU Patient Unit Secretary

University of Rochester

7d•$19 - $25•Onsite

About The Position

The Patient Unit Secretary provides clerical, receptionist, and customer service support on patient care units while maintaining confidentiality. The role has no supervisory authority, though it may include orienting new Patient Unit Secretaries. The position is part time, scheduled for 24 hours per week, on a rotating shift at 601 Elmwood Ave in Rochester, New York. Compensation ranges from $18.75 to $25.44, with individual pay determined under the applicable collective bargaining agreement.

Requirements

High school education and one year of clerical experience, or an equivalent combination of education and experience.
Demonstrated legible writing and verbal communication skills.

Nice To Haves

Knowledge of medical terminology.
Basic computer skills.

Responsibilities

Transcribe patient care orders; schedule tests and procedures with other departments; and complete and process requisitions for tests, procedures, and equipment.
Obtain patient care equipment and supplies as requested by nurses or physicians, and notify the appropriate department when equipment needs repair.
Assist with patient admissions, discharges, and transfers according to unit requirements; update patient care forms, including patient census and diet order listings.
Greet and receive visitors and staff professionally, provide directions and guidance, cover telephone calls courteously and accurately, take and deliver messages, and direct problems to the appropriate person or department.
Maintain records of patient locations when they are off the unit.
Communicate and work effectively with other departments on patient-, staff-, and unit-related matters; follow directions from nurses, physicians, and other authorized personnel during emergencies.
Order supplies and forms, ensure their arrival, and restock them appropriately.
Maintain a clean and orderly work environment.
Provide assistance on other units as necessary.
Assist with patient transport as needed.
May orient new Patient Unit Secretaries.