SEIU Patient Unit Secretary

University of Rochester•Rochester, NY

6h•$19 - $25•Onsite

About The Position

The Patient Unit Secretary provides clerical, receptionist, and customer service support on patient care units while maintaining confidentiality. The position is in Surgical Oncology WCC-Nursing at the University of Rochester and may include orienting new Patient Unit Secretaries. No supervision or direction is exercised. The role involves transcribing patient care orders, coordinating tests and procedures, processing requisitions, supporting patient admissions, discharges, and transfers, maintaining unit records, and communicating with patients, visitors, staff, and other departments. The secretary also manages supplies and equipment requests, maintains an orderly work area, may assist on other units, and assists with patient transport as needed.

Requirements

High school education and one year of clerical experience, with demonstrated legible writing and verbal communication skills, or an equivalent combination of education and experience.

Nice To Haves

Knowledge of medical terminology.
Basic computer skills.

Responsibilities

Transcribe patient care orders; schedule tests and procedures with other departments; and complete and process requisitions for tests, procedures, and equipment.
Obtain patient care equipment and supplies requested by nurses or physicians and notify the appropriate department about equipment needing repair.
Participate in patient admissions, discharges, and transfers according to unit requirements; update patient care forms, including patient census and diet order listings.
Greet and receive visitors and staff professionally, provide directions and guidance, cover the telephone courteously and accurately, take and deliver messages, and triage problems to the appropriate person or department.
Maintain records of patient locations when patients are off the unit.
Communicate and work effectively with other departments on patient-, staff-, and unit-related matters.
Follow directions from nurses, physicians, and other authorized personnel during emergencies.
Order supplies and forms, ensure their arrival, and restock them appropriately.
Maintain a clean and orderly work environment.
Provide assistance on other units as necessary.
Assist with patient transport as needed.
May orient new Patient Unit Secretaries.