Scrum Master Jobs

About The Position

Requirements

• Bachelor’s degree required.
• 5+ years of experience leading large-scale business and technology projects, such as system implementations or enterprise initiatives.
• Proven success delivering projects using both Waterfall and Agile methodologies.
• Experience managing projects across multiple business functions (Commercial, Supply Chain, Operations, Finance, etc.).
• Experience delivering solutions across a wide range of technologies (ERP, web platforms, middleware, infrastructure, upgrades).
• Proficiency with project management tools such as Clarity, MS Project, Jira, or similar.
• Strong communication skills with the ability to influence all levels of the organization.
• Demonstrated ability to lead with situational awareness, adapting style to different stakeholder groups.
• Strong organizational awareness, negotiation skills, and financial acumen.
• Ability to influence outcomes without direct authority.
• Analytical, problem‑solving, and critical‑thinking skills.
• Commitment to servant leadership, mentoring teams and strengthening delivery capabilities across the organization.

Nice To Haves

• Master of Business Administration (MBA) or related advanced degree.
• 7+ years of experience managing large, complex business and technology initiatives.
• 5+ years of leadership experience in a manufacturing environment.
• Experience working across diverse organizations (industry and company size).
• Direct experience supporting or leading digital transformation initiatives.
• Experience operating in a matrixed organization with multiple stakeholders (COEs, BRMs, portfolio leaders).
• Scrum Master experience.
• PMP certification.

Responsibilities

• Lead and deliver enterprise‑level digital initiatives aligned to Charter’s annual priorities and long‑term strategic goals.
• Partner with digital leadership and key stakeholders to define project objectives, scope, success criteria, and governance.
• Develop and manage comprehensive project plans, including communication, risk mitigation, and change management strategies.
• Plan, monitor, and control scope, schedule, budget, quality, and vendor performance throughout the project lifecycle.
• Provide clear, executive‑level project status updates to sponsors, leadership, and steering committees.
• Proactively identify risks, manage scope changes, and develop contingency plans to keep projects on track.
• Secure and negotiate project resources—both internal and external—ensuring the right talent is aligned to project needs.
• Coach, mentor, and motivate cross‑functional project teams, fostering accountability, collaboration, and strong results.
• Conduct project post‑implementation reviews, capturing lessons learned to continuously improve Charter’s project delivery capabilities.
• Educate and guide stakeholders on Charter’s project management methodologies, fostering consistency and best practices.
• Ensure all work aligns with Environmental, Quality, and Safety Management System requirements.

Benefits

• We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing.
• Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).