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Surgical Coordinator

The Vascular Experts•Stratford, CT
•Onsite

About The Position

The incumbent is responsible for maintaining and updating Physicians’ surgical schedules and informing patients of surgical procedures. Serves as a vital point of contact and liaison between patients, surgeons, surgical techs and others to coordinate all pre and post -operative actions and events.

Requirements

  • Minimum of high school diploma
  • Two (2) year prior experience working as surgical coordinator / scheduler in a hospital or ambulatory surgery center.
  • Strong working knowledge of medical terminology
  • Superior customer service, interpersonal and communication skills to tactfully interact with physicians, staff, visitors, patients and their family members.
  • Highly organized with exceptional focus on details to ensure each surgery is accurately scheduled.
  • Able to oversee a high volume of cases and schedules for multiple providers, and communicate with all team members in a clear and timely manner.

Nice To Haves

  • Incumbent must be able to travel to multiple office locations if requested.

Responsibilities

  • Schedule surgical procedures as directed by Physicians, ensure that all procedures are entered into physician’s schedule in the EMR. Make changes and updates as required.
  • Ensure that physicians, and other stakeholders, are promptly notified informed of any changes, problems or cancellations related to any surgery.
  • Verify patient insurance eligibility and obtain both insurance and PCP referrals.
  • Schedule all required pre-operative clearance appointments with other physicians in a timely manner.
  • Communicate with patients either in person or by phone, providing all pre-operative information and instructions in a clear and timely manner.
  • Prepare surgical paperwork promptly, and ensure paperwork is submitted to appropriate individuals and institutions as required.
  • Obtain all medical clearance documentation and submit to facility ensuring that all time requirements are met.
  • When surgery has been completed, obtain operative report from facility and scan into patient chart.
  • Send post-op paperwork to Billing and Coding department.
  • Scheduling post-op follow up appointments.
  • Manage and scan patient paperwork into the appropriate sections within the patient chart along with timely communication using the EMR and email.
  • Perform other related duties as assigned by Physician or other authorized executive or manager of TVE.

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