Salesforce Admin Jobs

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About The Position

Join our IT department as a Sr. Systems Engineer specializing in L2 and L2+ support for the force.com platform. You’ll play a critical role in ensuring system reliability, resolving complex technical issues and supporting seamless operations for our business users.

Requirements

  • Bachelor’s degree in IT with 4–6 years hands-on production support experience
  • Proficient with Salesforce admin tools, data management, integration methods, Incident Management, ServiceNow and JIRA
  • Experience handling escalated technical issues (L2/L2+)
  • Familiarity with Co-Pilot and GenAI tools
  • Excellent communication skills; collaborative team player

Nice To Haves

  • Apttus CPQ/CLM platform support experience is a plus
  • Experience performing minor code fixes and deploying solutions is a plus

Responsibilities

  • Deliver advanced L2/L2+ technical production support for the force.com platform in a 24 x 5 environment
  • Troubleshoot and resolve escalated incidents, perform root cause analysis and support integrations
  • Collaborate with cross-functional teams, document solutions and drive process improvements
  • Performing minor code fixes and deploy changes as needed is a plus

Benefits

  • Competitive compensation
  • Limitless growth and learning opportunities
  • Ongoing mentorship and apprenticeship
  • Leadership courses, development programs, technical courses, certification opportunities and more!
  • A collaborative and positive culture
  • A chance to make an impact
  • Hybrid Work Environment
  • 20+ PTO days plus holidays and floating holidays in your first year
  • Extensive medical, dental insurance and vision plan
  • 401K with corporate match, immediate vesting
  • Health-and-wellness-related allowance programs
  • Parental leave
  • Tuition reimbursement
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Gartner Gives Charity Match

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Based on current job postings on Teal, the average Salesforce Admin salary in the US is approximately $108,000 per year, with a typical range of $65,000 to $163,000.
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