Salesforce Admin Jobs

About The Position

Requirements

• Bachelor’s degree in IT with 4–6 years hands-on production support experience
• Proficient with Salesforce admin tools, data management, integration methods, Incident Management, ServiceNow and JIRA
• Experience handling escalated technical issues (L2/L2+)
• Familiarity with Co-Pilot and GenAI tools
• Excellent communication skills; collaborative team player

Nice To Haves

• Apttus CPQ/CLM platform support experience is a plus
• Experience performing minor code fixes and deploying solutions is a plus

Responsibilities

• Deliver advanced L2/L2+ technical production support for the force.com platform in a 24 x 5 environment
• Troubleshoot and resolve escalated incidents, perform root cause analysis and support integrations
• Collaborate with cross-functional teams, document solutions and drive process improvements
• Performing minor code fixes and deploy changes as needed is a plus

Benefits

• Competitive compensation
• Limitless growth and learning opportunities
• Ongoing mentorship and apprenticeship
• Leadership courses, development programs, technical courses, certification opportunities and more!
• A collaborative and positive culture
• A chance to make an impact
• Hybrid Work Environment
• 20+ PTO days plus holidays and floating holidays in your first year
• Extensive medical, dental insurance and vision plan
• 401K with corporate match, immediate vesting
• Health-and-wellness-related allowance programs
• Parental leave
• Tuition reimbursement
• Employee Stock Purchase Plan
• Employee Assistance Program
• Gartner Gives Charity Match