[VO2 Canada] Référent.e interne Admin/ Analyste d'affaires Salesforce
VO2 Group•Montreal, QC
•Hybrid
About The Position
You are the point of reference for our internal Admin/BA teams—hybrid profiles with a dual role—for all matters regarding Salesforce configuration and functional analysis. As a true multi-cloud expert, you act as the bridge between business needs and their translation into technical specifications.
Requirements
- 6+ years of experience as a Salesforce Admin/BA across multiple clouds (Sales, Service, Experience Cloud as a minimum).
- Strong mastery of advanced configuration: flows, custom objects, validation rules, permissions, integrations.
- Excellence in Business Analysis: client listening, scoping, and writing user stories and technical specifications.
- Salesforce Administrator certification required; additional certifications are a plus.
- Fluent professional English in order to communicate with our English-speaking clients.
- Natural leadership, teaching skills (pedagogy), and the ability to unite/rally a technical team.
Responsibilities
- Act as the internal technical reference for the team's Salesforce Admins/BAs.
- Gather and challenge business requirements, translating them into precise functional and technical specifications.
- Guarantee configuration best practices across projects (Sales, Service, Experience, Marketing Cloud, etc.).
- Arbitrate complex configuration choices and provide expertise during solution reviews.
- Ensure the consistency of the functional architecture across the different clouds.
- Support the skill development and upskilling of internal Admin/BA profiles.
Benefits
- Office benefits (snacks, cereals, fruits, unlimited drinks & coffee, etc.)
- Afterworks with colleagues (Mario Kart, table soccer, ping pong, Nerfs)
- Good working atmosphere, supportive and caring colleagues
- Company ranked 3rd in the ChooseMyCompany ranking of HappyindexAtWork Canada 2023
- Pleasant environment in the heart of Montreal
- Bright offices located in a lively neighborhood (cafes, restaurants, bars...), 10 minutes from the metro (Mont-Royal)
- Break area with snacking at will, beanbags for breaks, football & tennis table, arcade station
- Choice of teleworking and flexible hours (2 days a week at the office, with the possibility to work remotely for several months a year from anywhere in the world)
- Regular afterworks for celebrating successes and sharing moments as a team (drinks, meals, escape games, video games, team sports, etc.)
- Free access to the gym and showers in the building
- Health insurance fully covered by VO2 at 100% for the employee and 50% for the partner (including health, disability, dental, vision, therapeutics, osteopath, massages etc.)
- Corporate RRSP plan with VO2 bonus of 100%, up to 4% of annual salary
- OPUS public transport supported at 60%
- Computer equipment provided (computer, screen, headphones)
- Arrival package with goodies and gifts
- Training opportunities (Babbel for languages, Udemy for business training)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
