Safety Engineer Jobs

About The Position

Requirements

• Diploma or bachelor's degree in Business, Commerce, Engineering, or a related field.
• 2–5 years of experience in inside sales, sales coordination, customer service, or sales administration.
• Experience working with RFQs, quotations, purchase orders, and customer accounts.
• Good knowledge of Microsoft Excel, Word, Teams, and email.
• Excellent English communication skills.
• Excellent follow-up and customer communication skills.
• Strong organizational, coordination, and prioritization skills, with attention to detail.
• Commercial awareness.
• Proactive and self-motivated approach.
• Ability to work under pressure and meet deadlines.
• Good telephone and email etiquette.

Nice To Haves

• Experience in the valve, oil and gas, EPC, industrial equipment, or manufacturing industry.
• Previous experience with industrial products.
• Experience with CRM, ERP, or SharePoint systems.

Responsibilities

• Receive and process customer inquiries, RFQs, and purchase requirements.
• Review inquiries to ensure all required information is available.
• Coordinate with estimation, engineering, and manufacturing teams to obtain pricing, delivery times, and technical information.
• Prepare and submit quotations to customers.
• Maintain professional and timely communication with customers, responding to requests for quotation revisions, delivery updates, documentation, and commercial clarifications.
• Prepare discount approval forms for review and approval before submitting quotations outside the company.
• Maintain an updated quotation tracker and regularly follow up on outstanding quotations.
• Escalate important or high-value opportunities to the Sales Manager.
• Support the sales team in converting quotations into purchase orders.
• Receive and process customer purchase orders and issue order acknowledgments.
• Verify orders against quotations and agreed commercial terms.
• Coordinate with production, purchasing, logistics, finance, and sales teams.
• Monitor order status and communicate delivery updates to customers.
• Assist with order documentation and invoicing coordination.
• Ensure customer commitments are communicated internally and followed through.
• Process orders within Great Plans and issue purchase orders to designated affiliates for manufacturing.
• Coordinate with freight forwarders and customers’ logistics departments to ensure smooth shipment of orders.
• Maintain accurate customer, quotation, and order records in the system.
• Prepare regular sales reports and quotation status reports.
• Support external sales representatives with customer information and quotation history.
• Maintain and update CRM/ERP records.
• Support customer and distributor account management.
• Perform other duties as assigned.