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Deputy Director of Transit Security & Passenger Safety

San Diego Metropolitan Transit System•San Diego, CA

About The Position

Under the general supervision of the Director of Transit Security and Passenger Safety, the Deputy Director is responsible for proprietary and contractual enforcement and management of all Transit System Security Department personnel. The role oversees field operations for Code Compliance and Contract Security, manages CCTV operations, and coordinates field operations, crime analysis, and communications with management staff. The Deputy Director provides daily field-operation updates and analytical assessments of existing and proposed training programs to the Director, documents and tracks qualified training, and may plan and conduct joint field-training exercises. In the Director’s absence, the Deputy Director may be directed to perform the functions of that office. The position oversees deployments, equipment and inventory, contract security invoicing, grants and related projects, and security programs and plans. It also supports personnel investigations, discipline, staff development, policy and procedure compliance, reporting, and coordination with law enforcement and other government agencies. The Deputy Director oversees training programs and training records for security personnel and supervisors. Work is primarily performed in an office environment and in the field. Travel to external locations and agencies may be required. The work may require more than eight hours per day or an irregular workweek. Physical demands include walking, stooping, sitting, bending, reaching overhead, occasional lifting up to 50 pounds, operating a motor vehicle, and performing manual-dexterity tasks such as computer use.

Requirements

  • Bachelor’s degree from an accredited college or university in criminal justice, public administration, or a related field.
  • At least five years of experience in a leadership position at a transportation agency or within law enforcement.
  • Experience designing and implementing effective policies and procedures to ensure fair and equitable enforcement practices.
  • Must possess or be able to qualify for TSA Secret Clearance.
  • Must possess and maintain a valid California Driver License or be able to use alternative transportation when needed for essential job functions.
  • Ability to learn and apply MTS policies and regulations and understand and apply union labor contracts.
  • Ability to write clear, concise, grammatically correct letters, memoranda, and reports.
  • Ability to communicate clearly and effectively in person-to-person and small-group situations using tact and diplomacy.
  • Ability to coordinate and initiate actions, implement decisions, delegate responsibilities, and establish priorities to meet deadlines without detailed instructions.
  • Skill in verifying the accuracy and completeness of forms and reports.
  • Knowledge of Microsoft Word and Excel and ability to learn and use other software MTS has or may acquire.
  • Ability to meet physical demands, including occasional lifting up to 50 pounds, and to operate a motor vehicle and use a computer.
  • Must satisfactorily pass applicable post-offer examinations, including a pre-employment physical, comprehensive criminal background check, and, when applicable, a pre-employment drug test.

Responsibilities

  • Manage all Transit System Security Department personnel and oversee field operations and deployments for Code Compliance and Contract Security.
  • Maintain daily communication with internal MTS staff at various physical locations.
  • Manage equipment and inventory, contract security invoicing, state and federal grants, and associated projects.
  • Manage the CCTV program and oversee the Card Access program.
  • Update and review the Code Compliance Standard Operating Procedure Manual, System Security Plan, Threat & Vulnerability Assessment, and Emergency Response Plan as necessary.
  • Liaise with relevant local, state, and federal law enforcement agencies and periodically coordinate with governmental agencies and local police departments.
  • Assign and review internal administrative and personnel investigations; administer discipline and develop staff fairly and consistently.
  • Prepare reports, correspondence, surveys, and outlines related to training needs, requirements, assessments, updates, findings, and conclusions.
  • Oversee security staff and supervisor training programs, including development and maintenance of training manuals and training methods.
  • Participate in and evaluate training provided by outside agencies, coordinate multiple training assignments, and create training materials and tracking records.
  • Ensure policies and procedures are understood and followed; monitor administrative personnel performance and communicate procedural changes.
  • Review arrests and other reports as needed, conduct staff meetings as needed, and attend meetings as directed by the Director.
  • Conduct scheduled and impromptu field audits of security staff and supervisors, including during all hours and special events.
  • Provide the Director with daily field-operation updates and analytical assessments of training programs.
  • Document and track qualified training for security personnel and potentially plan and conduct joint field-training exercises.
  • Perform the Director’s functions when directed during the Director’s absence and perform other assigned duties.

Benefits

  • Medical, dental, and vision coverage for employees and eligible dependents
  • Paid time off
  • Retirement plans
  • Wellness programs
  • Up to 13 employer-paid days off per year, including 3 floating days
  • Free transit pass for the employee and family
  • On-site gym and gym membership reimbursement
  • Walk, run, and bike event reimbursement
  • Employer-paid bereavement leave and jury duty
  • Tuition reimbursement
  • Public Service Loan Forgiveness eligibility
  • Company-paid training and professional development opportunities

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