Dep Dir of Transit Sec & Pass-R1401

San Diego Metropolitan Transit System (MTS)•San Diego, CA
•$116,579 - $165,542

About The Position

Under the general supervision of the Director of Transit Security and Passenger Safety, the Deputy Director is responsible for proprietary and contractual enforcement and for managing all Transit System Security Department personnel. The role oversees field operations, including Code Compliance and Contract Security, and periodically serves as a liaison to local, state, and federal governmental agencies and local police departments. The Deputy Director provides the Director with daily field-operation updates and analytical assessments of existing and proposed training programs, manages CCTV operations, and coordinates field operations, crime analysis, and communications with management staff. The role also tracks security personnel training and may plan and conduct joint field-training exercises. In the Director’s absence, the Deputy Director may be directed to perform the functions of that office. The position oversees security staff and supervisors’ training programs, training materials and manuals, and mandated training records. Administrative responsibilities include overseeing deployments, equipment and inventory, contract security invoicing, grants and associated projects, and the CCTV and Card Access programs. The Deputy Director reviews and updates security plans and procedures, assigns and reviews investigations, administers discipline, develops staff, prepares reports and correspondence, and conducts field audits. Duties are performed primarily in an office environment and in the field; travel to external locations and agencies may be required. The role may require workdays exceeding eight hours or an irregular workweek.

Requirements

  • Bachelor’s degree from an accredited college or university in criminal justice, public administration, or a related field.
  • At least five years of experience in a leadership position at a transportation agency or within law enforcement.
  • Experience designing and implementing effective policies and procedures to ensure fair and equitable enforcement practices.
  • Must possess or be able to qualify for TSA Secret Clearance.
  • Must possess and maintain a valid California Driver License or be able to use alternative transportation when needed to perform job-related essential functions.
  • Ability to read, understand, and apply MTS policies, regulations, and union labor contracts, or ability to learn MTS policies and regulations.
  • Ability to write clear, concise, grammatically correct letters, memoranda, and reports.
  • Ability to communicate clearly and effectively in person-to-person or small-group settings using tact and diplomacy.
  • Ability to coordinate and initiate actions to implement decisions and delegate responsibilities.
  • Ability to establish and maintain priorities and meet deadlines without detailed instructions.
  • Skill in verifying the accuracy and completeness of forms and reports.
  • Knowledge of Microsoft Word and Excel and ability to learn and use other software MTS may have or acquire.
  • Ability to meet physical demands including walking, stooping, sitting, bending, reaching for overhead files, and occasional lifting of up to 50 pounds.
  • Ability to operate a motor vehicle and perform tasks requiring manual dexterity, such as computer use.
  • Must satisfactorily pass applicable post-offer examinations, including a pre-employment physical and comprehensive criminal background check, and a pre-employment drug test when applicable.

Responsibilities

  • Oversee all field operations and deployments for the Transit System Security Department, including Code Compliance and Contract Security.
  • Manage Transit System Security Department personnel, including administrative staff and supervisors; administer discipline and support staff development.
  • Oversee equipment management and inventory, and contract security invoicing.
  • Manage state and federal grants and associated projects.
  • Manage the CCTV program and oversee the Card Access program.
  • Update and review the Code Compliance Standard Operating Procedure Manual, System Security Plan, Threat & Vulnerability Assessment, and Emergency Response Plan as necessary.
  • Liaise with relevant local, state, and federal law enforcement and governmental agencies.
  • Assign and review internal administrative and personnel investigations; review arrests and other reports as needed.
  • Oversee security staff and supervisor training programs, training materials, manuals, and records of mandated training.
  • Develop and implement training methods, techniques, and philosophies; participate in and evaluate training provided by outside agencies.
  • Coordinate multiple training assignments and create materials and forms to present, track, and report security personnel training.
  • Provide the Director with daily field-operation updates and analytical assessments of existing and proposed training programs.
  • Coordinate field operations, crime analysis, and communications with management staff.
  • Prepare written reports, correspondence, surveys, outlines, assessments, updates, findings, and summary conclusions related to training and department operations.
  • Conduct scheduled and impromptu field audits of security staff and supervisors during all hours and special events.
  • Ensure staff understand and comply with policies and procedures, and communicate procedural changes.
  • Conduct staff meetings and attend meetings as directed by the Director.
  • Perform the Director’s functions when directed during the Director’s absence.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage for employees and eligible dependents.
  • Paid time off and retirement plans.
  • Wellness programs.
  • Up to 13 employer-paid days off per year, including 3 floating days.
  • Free transit pass for the employee and family.
  • On-site gym and gym membership reimbursement.
  • Walk, run, and bike event reimbursement.
  • Employer-paid bereavement leave and jury duty.
  • Tuition reimbursement.
  • Public Service Loan Forgiveness eligibility.
  • Company-paid training and professional development opportunities.
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