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RN Transfer Coordinator

Baylor Scott & White Healthβ€’Temple, TX
β€’Onsite

About The Position

Baylor Scott & White Health is seeking an experienced Registered Nurse (RN) Transfer Coordinator for its Transfer Center at Baylor Scott & White Medical Center in Temple, Texas. This onsite role supports patient movement throughout the health system by coordinating transfers and facilitating access to appropriate facilities, providers, and resources. The coordinator works with referring physicians, nurses, hospitals, patients, families, and internal departments to gather clinical information, coordinate appropriate placement, and support safe and efficient transfers. The role requires clinical judgment and critical care knowledge in a fast-paced, centralized environment. The position is full-time, with a day shift from 7:00 AM to 7:00 PM and rotating weekends.

Requirements

  • Associate's degree in a relevant field.
  • A minimum of three years of work experience.
  • Valid and current registered nurse (RN) license.
  • Previous Critical Care RN experience in the ED, ICU, or PACU.
  • Knowledge of nursing practices, patient care standards, and clinical procedures.
  • Knowledge of applicable healthcare laws, regulations, accreditation requirements, professional standards, and hospital and department policies and procedures.
  • Knowledge of medical terminology, disease processes, risk reduction, patient care practices, and commonly used medications, including indications, dosages, effects, and potential side effects.
  • Strong verbal and written communication, critical thinking, clinical judgment, organization, and problem-solving skills.
  • Ability to coordinate multiple priorities in a fast-paced healthcare environment.
  • Proficiency with Microsoft Office, email, scheduling, and related computer systems.

Responsibilities

  • Coordinate patient transfers across the Baylor Scott & White Health system with physicians, nurses, hospitals, and other healthcare departments.
  • Review and gather accurate clinical information from referring hospitals, physicians, and healthcare professionals to support patient placement and transfer decisions.
  • Apply nursing knowledge, critical thinking, and clinical judgment when coordinating transfers and accessing healthcare resources.
  • Follow applicable laws, regulations, accreditation standards, clinical protocols, and organizational policies.
  • Provide customer service to referring physicians, healthcare organizations, patients, families, and internal departments.
  • Communicate clearly and promptly with healthcare professionals and other stakeholders throughout the transfer process.
  • Ensure transfer documentation is accurate, complete, clear, concise, and compliant with established standards.
  • Use available health system resources to support patient placement and efficient hospital operations.
  • Build and maintain relationships with referring physicians and healthcare organizations through timely communication, follow-up, and issue resolution.
  • Support customer satisfaction and relationships that contribute to the health system’s continued growth and service.
  • Oversee and assist the Transfer Center Room Control Coordinator as needed.
  • Manage multiple transfer requests and priorities in a fast-paced environment while maintaining attention to detail and patient safety.

Benefits

  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.

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