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Health Service Technician

GATEWAY CSB PEO LLCBloomingdale, GA
Hybrid

About The Position

Assisting in the care and treatment of consumers in a short term residential treatment facility for mental illness or chemical dependency. Under general supervision of program supervisor or clinician/nurse provides supportive and behavioral direction as dictated by consumer needs and treatment plan.

Requirements

  • Ability to assist with admissions in accordance with policies of the facility
  • Ability to collect bodily fluids
  • Ability to perform a variety of routine tasks such as orientation to facility, assisting with consumer’s personal and safety needs, and monitoring of consumers at all times
  • Ability to perform CPR
  • Ability to take consumer vital signs
  • Ability to use agency specific documentation software
  • Ability to identify and report any adverse side effects of medication to physician
  • Ability to identify patient limitations
  • Ability to chart client’s behavior
  • Ability to recognize significant changes in patient’s behavior
  • Ability to assess client’s needs
  • Ability to answer patient questions
  • Ability to troubleshoot signal if necessary
  • Ability to provide simple nursing care, personal care and hygiene
  • Ability to explain procedures to patients
  • Ability to assist medical doctors with patients if patients are non-compliant
  • Ability to lead activities
  • Ability to document patient’s behavior accurately
  • Ability to perform established treatment and programmatic activities
  • Ability to check equipment to ensure it is working properly
  • Knowledge of code protocols
  • Knowledge of the department, facility or service entity’s policies and procedures
  • Knowledge of simple nursing care, first-aid and personal and environmental hygiene
  • Knowledge of the various types of appropriate recreational activities
  • Knowledge of the concepts of mental health, health disorders and related physical conditions and treatment approaches
  • Knowledge of facility safety policies and procedures
  • Knowledge of care plans and diagnosis
  • Knowledge of state and federal laws as it pertains to consumer confidentiality and records
  • Knowledge of how to use E-Learning for training
  • Cultural Awareness
  • Customer Services
  • Ethical Standards of Professionalism
  • Accountability
  • HIPAA
  • 6 months of experience in a helping field
  • High School Diploma or GED

Responsibilities

  • Responsible for providing a variety of support services in a residential setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care
  • Communicates and treats consumers with respect, dignity and tact
  • Maintains a friendly, positive, courteous attitude and demeanor
  • Demonstrates concern for and understanding of the consumer’s situation and perspective
  • Orients consumer to unit and to unit schedule / guidelines upon admission
  • Engage consumers in conversation or other interaction or recreation (table games) when appropriate
  • Escorts or transports consumers to specified location and provides personal protection as needed
  • Monitors consumers at all times performing hourly and as needed rounds
  • Monitors vital signs per protocol
  • Reports any consumer abnormalities or changes in status in timely manner
  • Takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse
  • Observes and documents patient data, behavior and activity
  • Maintains accurate and timely documentation
  • Conducts activities for recreation and socialization
  • Assists RN / LPN as needed / requested
  • Participate in implementing treatment plans by; monitoring patients’ progress; communicating information regarding patients’ behavior to other members of treatment team; facilitates or co-facilitates groups, community meetings, or drug or alcohol education groups; encouraging and facilitating patients’ participation in therapeutic activities; supervising patients to ensure their safety and their involvement in treatment
  • Maintain patient, program, department and related documentation
  • Provide guidance and information to consumers around the daily activities
  • Assists with consumer’s personal and safety needs, housekeeping cleaning duties
  • Responsible for assisting with laundering bed linens used in the facility by consumers
  • Assist consumers in the laundering of their personal clothes and items during assigned laundry times
  • Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, and participation in other support service activities
  • Cooperates with others to accomplish common goals; works with employees within and across his or her department to achieve shared goals
  • Treats other with dignity and respect and maintains a friendly demeanor
  • Values the contributions of others
  • Maintains focus on Agency goals and mission
  • Conveys a willingness to assist others and has a team spirit
  • Maintains a good, open rapport with CRs and co-workers
  • Assists with admission / discharge or transfer process in accordance with policies of facility and unit guidelines / expectations
  • Assists with body search and collects urine specimens, labels and secures properly
  • Performs inventory of consumer belongings (on admit / discharge or transfer) in accordance with Policies
  • Maintains safety and security on unit at all times

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