Rma Jobs

About The Position

Requirements

• Bachelor’s degree in Electrical, Mechanical, or Quality Engineering, or a related field.
• 8+ years of quality management in electrical equipment, energy storage, battery, or inverter manufacturing.
• Proven experience leading ISO 9001 implementation
• Proficient in quality tools (8D, 5 Why, FMEA, SPC, MSA).
• Strong decision-making and problem-solving skills in fast-paced environments.
• Effective cross-cultural communication skills for interfacing with global customers and suppliers.
• Hands-on, results-driven, and comfortable in a dynamic manufacturing setting.

Nice To Haves

• Internal Auditor certification preferred.

Responsibilities

• Own and lead the establishment, certification, and continuous improvement of the QMS, including ISO 9001.
• Serve as ISO 9001 Management Representative, ensuring compliance with regulatory, customer, and corporate standards.
• Develop and maintain quality documentation (manuals, procedures, work instructions, and records).
• Lead external audits, including certification, surveillance, and recertification activities.
• Drive internal audit programs and management reviews, ensuring timely closure of nonconformities.
• Integrate QMS into daily operations to ensure system effectiveness and scalability.
• Lead IQC, IPQC, and FQC functions to ensure stable processes and product consistency.
• Enforce process control methodologies (SPC, CPK) to improve capability and reduce variation.
• Identify quality risks and implement containment actions, with the authority to stop production when necessary.
• Analyze KPIs (PPM, yield, scrap, rework) to drive continuous improvement.
• Promote a shop-floor quality culture focused on prevention and accountability.
• Act as the primary quality contact for customer-related inquiries.
• Lead structured problem-solving (8D, 5 Why, RCA) to resolve issues and prevent recurrence.
• Oversee 8D reports and quality performance reviews.
• Support quality planning and risk control during NPI, pilot builds, and mass production.
• Lead supplier qualification, development, and performance management.
• Conduct supplier audits and drive system improvements.
• Resolve supplier issues, including incoming defects and RMA processes.
• Manage material risk assessments and supplier nonconformances.
• Define and track supplier KPIs (PPM, acceptance rate, responsiveness).
• Build and lead a high-performing quality team (IQC, IPQC, FQC, SQE).
• Foster a culture of quality ownership and operational excellence.
• Collaborate cross-functionally with Manufacturing, Engineering, and Supply Chain.
• Provide training and capability development across the organization.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development