Retail Sales Associate Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Strong listening and interpersonal skills.
• Good verbal and written communication skills, including the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• Ability to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30-pound box overhead.
• Flexible availability, including nights, weekends, and holidays.
• Ability to learn business acumen with appropriate training.
• Strong self-accountability and a proactive drive for results.

Nice To Haves

• Retail sales, customer service, or similar experience.

Responsibilities

• Engage customers throughout the Soft Goods areas and provide world-class service using PGATSS service behaviors.
• Build lasting customer relationships that encourage customers to return.
• Assist with front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons.
• Maintain merchandise presence and visual presentation across the Soft Goods areas to support sales and the customer experience.
• Ensure Soft Goods areas, equipment, and supplies are maintained and operational.
• Keep the Soft Goods area clean and professionally presented.
• Explain product features, benefits, and differences to customers using product knowledge.
• Demonstrate ethical conduct and promote safety and compliance across departments.
• Stay informed about merchandising promotions and marketing events and maintain merchandising presence throughout each promotion.
• Promote the company’s products and services by informing and educating customers.
• Provide the Sales and Service Manager with feedback about operational and merchandising opportunities.