About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store operations. The Retail Sales Associate delivers customer service by assisting customers with product selection and automotive advice, contributing to sales and store performance, and helping foster a knowledgeable and positive retail environment. The position also supports merchandise organization, cash handling, loss prevention, and safe operating practices. Associates stay current on automotive products, tools, and promotions, assist with certain installations, and use diagnostic tools to help identify vehicle issues.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash handling and loss prevention procedures, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and comply with company safety policies, including use of personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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