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The Customer Service Associate welcomes Lowe’s customers and helps them find appropriate products and services for home improvement projects. The role involves listening to customers, answering questions, locating and selecting merchandise, occasionally loading merchandise, organizing and replenishing products, and ensuring customer needs are met. Associates are assigned to a department according to hiring needs and skillsets; departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting wood, drywall, or blinds. The position may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical activities such as prolonged standing or sitting. Associates must follow lifting guidelines, use powered equipment as required and only with proper training or trained assistance, and use team lifts minimally starting at 75 pounds or when needed. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed

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