Retail Selling Support Associate - Womens Clothing, Westland - Part Time

Macy's•Hialeah, FL

1d•Onsite

About The Position

The Retail Selling Support Associate in Women’s Clothing helps customers express their personal style and makes fashion inspiring through hospitality, product knowledge, and engaging conversations. The associate circulates the sales floor to understand customer needs, promote loyalty program benefits, and support a seamless shopping experience. The role also supports merchandise standards, fitting room and sales floor upkeep, and fulfillment to keep the store clean, organized, and ready for customers. This position emphasizes selling, achieving goals, teamwork, and genuine customer service; it is more than a cashier role. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Availability is expected for days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and engage them in genuine, personal conversations to understand their needs and build customer relationships.
Use product knowledge and awareness of trends, new arrivals, top-selling items, and promotions to educate customers and support sales.
Promote loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing and help maintain merchandise standards.
Assist with fulfillment and support a seamless customer shopping journey.
Provide a polished closing interaction, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and contribute to an inclusive, supportive team environment.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice