About The Position

As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style through welcoming, engaging service and knowledgeable product guidance. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping journey. You also maintain merchandise standards, help keep fitting rooms and the sales floor organized, and assist with fulfillment so the space remains clean, inviting, and ready for customers. The role focuses on selling, meeting goals, teamwork, and creating positive customer experiences through genuine hospitality. Selling colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and keeping up with trends and promotions. They build customer relationships through friendly conversations, maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves, and finish customer interactions by sharing loyalty benefits and offering a sincere thank-you. Colleagues support one another and seek to improve their work and results. This part-time position typically schedules 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts. Availability is required for days, evenings, weekends, and holidays, with dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to work well with a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
  • Share product information, current trends, promotions, and loyalty program benefits with customers.
  • Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Assist with fulfillment and help ensure the shopping environment is ready for customers.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Collaborate with colleagues to support customers and store results.
  • Complete customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service