Retail Selling Support Associate - Womens Clothing, Castleton - Part Time

Macy's•Indianapolis, IN

12h

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by offering genuine, engaging service, sharing product knowledge, and guiding customers through their shopping journey. You circulate the sales floor to identify customer needs, explain loyalty program benefits, and support selling goals. You also help maintain merchandise standards, keep fitting rooms and the sales floor clean, organized, and shoppable, and assist with fulfillment. Colleagues start each day by preparing the sales floor, reviewing goals, learning about new arrivals, popular items, trends, and promotions, and getting ready to engage customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, help customers complete their shopping, and finish each interaction with a sincere thank-you. The role emphasizes teamwork, hospitality, continuous improvement, and achieving individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The position involves frequent use of technology and register equipment, as well as standing, moving, lifting, and reaching. Macy’s offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, paid holidays, learning and leadership development, and other programs and incentives.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort using electronic devices and technology.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
Share product knowledge, trends, and the benefits of loyalty programs; help acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Maintain a clean, organized, polished, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
Update signs and pricing and assist with merchandise moves.
Assist with fulfillment and help customers through a seamless shopping journey.
Review sales goals, new arrivals, top-selling items, current trends, and promotions to prepare for customer engagement.
Collaborate with colleagues and support teammates with honesty, care, and teamwork.
Thank customers sincerely and ensure they have what they need before they leave.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice