Retail Selling Support Associate - Womens Clothing, Easton - Part Time

Macy's • Columbus, OH

1d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style through welcoming, informed service. You engage customers in genuine conversations, learn their needs, share product knowledge and trends, explain loyalty program benefits, and support a seamless shopping experience. The role also includes maintaining merchandise standards, keeping fitting rooms and the sales floor clean, organized, and ready for customers, and assisting with fulfillment. It is a customer-focused selling role that includes working toward sales goals and collaborating with colleagues.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready. Throughout the day, they engage customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. The position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability. All schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, ability to work independently, and strong team skills.
• Ability to use electronic devices, computers, handheld equipment, and cash registers and to process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
• Share product knowledge, trends, promotions, and loyalty program benefits with customers.
• Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
• Maintain a clean, organized, inviting, and shop-ready sales floor and fitting rooms.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Assist with fulfillment and help customers complete their shopping journey.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Collaborate with colleagues to support customers and achieve individual and store results.
• Thank customers and ensure they have what they need before leaving.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed