About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and turn fashion into a source of inspiration. You use hospitality, trend awareness, and product knowledge to create genuine customer connections, circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping experience. You also maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to keep the store polished, clean, organized, and ready for customers. The role focuses on customer service, selling, achieving goals, teamwork, and creating welcoming experiences. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, engage customers in personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty benefits, ensure customers have what they need, and collaborate with colleagues to deliver individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Share product knowledge, current trends, promotions, and loyalty program benefits with customers.
  • Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Support fulfillment and help maintain merchandise standards.
  • Ensure customers have what they need and provide a sincere, hospitable conclusion to their shopping experience.
  • Collaborate with teammates to support customers and achieve individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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