Retail Selling Support Associate - Womens Clothing, Fashion Valley - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing welcoming, knowledgeable service and guiding them through their shopping journey. You circulate the sales floor, learn about customers’ needs, share product information and loyalty program benefits, and support sales goals. You also help maintain merchandise standards, keep fitting rooms and the sales floor clean and organized, update signs and pricing, support merchandise moves, and assist with fulfillment. The role emphasizes genuine hospitality, teamwork, customer relationships, and creating an inviting, shop-ready environment.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand and support their needs.
- Share product knowledge, current trends, new arrivals, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
- Provide customers with a positive checkout and shopping experience, including a sincere thank-you.
- Collaborate with colleagues and support one another in serving customers and the community.
- Review sales goals and learn about new products and promotions to prepare for customer interactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
