Retail Selling Support Associate - Womens Clothing, Fashion Valley - Part Time

Macy's•San Diego, CA

3d•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing genuine, engaging service and strong product knowledge. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through their shopping journey. You also maintain merchandise standards, support fitting room and sales floor upkeep, assist with fulfillment, and help keep the shopping space clean, organized, and inviting. The role involves selling, working toward goals, collaborating with the team, and creating positive customer experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, promote loyalty benefits, and close interactions with a sincere thank-you. This part-time position typically schedules 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges and acquire new customers through credit account openings and loyalty benefit conversations.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
Share product information, trends, promotions, and loyalty program benefits with customers.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
Update signs and pricing and assist with merchandise moves and fulfillment as needed.
Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
Collaborate with colleagues to support customers and achieve individual and store results.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.