Retail Selling Support Associate - Womens Clothing, Annapolis - Part Time

Macy's•Annapolis, MD

18h•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring through genuine, engaging conversations, hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and support a seamless shopping experience. In addition to customer service and selling, you maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the store polished and ready for customers. The role involves pursuing sales goals, working collaboratively, and creating welcoming customer experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they welcome and assist customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Schedules depend on business needs and colleague availability; part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Learn about customer needs and provide product knowledge, trend information, and selling assistance.
Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty-program benefits.
Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering the space and supporting merchandise moves.
Update signs and pricing and assist with fulfillment.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Collaborate with teammates and contribute to individual and store results.
Ensure customers have what they need and conclude interactions with a sincere thank-you.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice