Retail Selling Support Associate - Womens Clothing, Annapolis - Part Time
About The Position
As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge and current trends, and guiding customers through their shopping journey. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support sales and customer acquisition goals. You also help maintain merchandise standards, fitting rooms, and the sales floor, assist with fulfillment, and keep the shopping space clean, organized, and inviting. The role emphasizes hospitality, teamwork, achieving sales goals, and creating positive customer experiences. Colleagues prepare for the day by reviewing goals, learning about new arrivals, popular items, promotions, and trends. Throughout the day, they welcome and engage customers, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and help ensure customers leave with what they need. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, ability to work independently, and strong teamwork skills.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Circulate the sales floor to understand customer needs and guide customers through their shopping journey.
- Share product knowledge, trends, promotions, and loyalty program benefits.
- Work toward daily sales goals and acquire new customers by opening credit accounts.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
- Recover merchandise, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help maintain merchandise standards.
- Support colleagues through honest, caring collaboration and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals and top-selling items.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
