About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing knowledgeable, welcoming service and supporting their shopping journey. You circulate the sales floor, learn about customer needs, share loyalty program benefits, and help customers find products. You also maintain merchandise standards, keep fitting rooms and the sales floor in good order, and assist with fulfillment so the department remains polished and ready for customers. The role emphasizes hospitality, selling, teamwork, achieving sales goals, and creating meaningful customer experiences. Colleagues prepare for the day by reviewing goals, learning about new arrivals, top-selling items, trends, and promotions. During the day, they engage customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and help customers complete their visits. The position is part-time, with schedules typically 12–24 hours per week based on business needs and availability. Weekend shifts are required; availability for days, evenings, weekends, and holidays is expected.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Be comfortable communicating and collaborating with customers and colleagues.
  • Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Work independently and contribute effectively to a team.
  • Be comfortable using electronic devices.
  • Talk, lift, move, stand, and reach with arms and hands as required.
  • Stand for at least two consecutive hours and lift at least 25 pounds.
  • Stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Circulate the sales floor to understand customer needs and provide product information and guidance.
  • Share loyalty program benefits and acquire new customers by opening credit accounts.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
  • Update signs and pricing and assist with merchandise moves as needed.
  • Support fulfillment and help maintain a polished, shop-ready environment.
  • Help customers complete their shopping journey and provide a sincere closing and thank-you.
  • Collaborate with teammates with honesty, care, and a focus on serving customers and communities.
  • Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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