Retail Selling Support Associate - Womens Clothing, St Louis Galleria - Part Time

Macy's•Richmond Heights, MO

4d•$15 - $20•Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you create meaningful connections through genuine, engaging conversations. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and guide customers through a seamless shopping journey. You also deliver service, maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the environment polished and shop-ready. The role centers on customer service, selling, achieving goals, teamwork, and creating positive experiences through genuine hospitality. You help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions. On the sales floor, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and ensure customers have what they need. This is a part-time position at Macy’s St Louis Galleria. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with warm, genuine conversations and help identify their needs.
Share product knowledge, current trends, promotions, and loyalty-program benefits.
Support sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, and shoppable sales floor and fitting rooms.
Update signs and pricing and support merchandise moves.
Assist with fulfillment and help ensure a polished, shop-ready environment.
Work collaboratively with colleagues to serve customers and achieve individual and store results.
Review sales goals and stay informed about new arrivals and top-selling items.
Provide customers with a positive end-to-end shopping experience, including a sincere thank-you.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice