Retail Selling Support Associate - Womens Clothing, Galleria - Part Time

Macy's•Fort Lauderdale, FL

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service and product guidance. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping experience from start to finish. The role also includes maintaining merchandise standards, supporting fitting room and sales floor upkeep, assisting with fulfillment, and keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They work collaboratively, strive to achieve sales goals, and aim to deliver excellent customer and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start new tasks, with adaptability to changing priorities.
Ability to work independently and as part of a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and engage them in genuine, personal conversations to understand their needs and build customer relationships.
Provide product knowledge and guidance, helping customers with their shopping journey and personal style choices.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
Update signs and pricing and assist with merchandise moves.
Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
Collaborate with teammates and support customers and colleagues with honesty, care, and teamwork.
Use computers, handheld equipment, and cash registers to perform job functions and process register transactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice