Retail Associate (Part-Time) - Promise Road

Goodwill of Central and Southern Indiana•Noblesville, IN

5d•Onsite

About The Position

The Retail Associate supports the store management team in achieving the location’s operational goals by working in a range of retail functions. Depending on the store’s needs, the associate may be assigned to cashiering, textiles or wares production, donation intake, eCommerce production, e-Books production, or rack and cart running. The role is part-time and hourly, with a stated rate of $13, at a new location at 11166 Campus Center Dr., Noblesville, Indiana 46060. Work may include processing customer transactions, answering general questions about Goodwill programs, sorting and preparing merchandise, receiving and organizing donations, selecting and shipping products for online sales, processing books, and maintaining sales-floor displays and cleanliness. Some functions involve production targets, tracking output, shipping totes, loading and unloading trucks, or operating equipment such as pallet jacks and floor scrubbers. The position requires customer focus, teamwork, ethical conduct, attention to detail, and time management. Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. The physical demands are described as hard to very hard and may include more than eight hours of sitting, standing, walking, stooping, kneeling, or crouching; handling products and machinery; lifting or moving 10–50 pounds; and frequent exposure to moderate noise and temperature variations.

Requirements

No degree or credentials are required.
Customer focus, including the ability to relate to customers impartially and effectively and maintain customer satisfaction.
Ability to work well with others and contribute to team or project outcomes.
Ethical conduct, including following procedures and protocols, protecting password confidentiality, and following login and logout procedures and Goodwill values.
Attention to detail, quality, and safety.
Effective time management.
Ability to perform the position’s physical demands, including spending more than eight hours sitting, standing, walking, stooping, kneeling, and crouching; handling products and machinery; moving and lifting 10–50 pounds; and managing frequent exposure to moderate noise and temperature variations. Reasonable accommodations may be made.

Nice To Haves

Familiarity with computers and relevant software, including basic computer and Internet navigation.
Effective oral, written, visual, and non-verbal communication and listening skills.
Mathematical aptitude for solving everyday problems.
Critical-thinking skills, including using judgment and reasoning to assess alternative solutions, conclusions, or approaches.

Responsibilities

Ring up customer orders, maintain a balanced cash drawer, and follow cash-handling procedures.
Provide general information about Goodwill programs and direct higher-level questions to the appropriate associate or manager.
Maintain sales-floor cleanliness and merchandise displays by purging, sizing, and running racks.
Sort textiles and wares for quality and value, clean items as needed, and tag and hang merchandise.
Meet stated production rates of 100 wares items per hour or 85 textile items per hour, follow Goodwill pricing standards, and update the daily production tracking sheet.
Accept donations, keep the donation door clean and clear, sort products, and distribute them to appropriate areas.
Keep the backroom clean and organized, with boxes labeled and items stored in their proper places.
Load and unload trucks as needed.
Identify valuable items for ClickGoodwill, check market values using eBay and other online shopping sites, tag and itemize items, and educate teammates about high-value eCommerce items.
Pack curated eCommerce products onto pallets, wrap them, and ship totes to ClickGoodwill to meet the store’s weekly tote budget.
Scan books and decide whether they should be sent to ClickGoodwill or displayed in the store; print inventory sheets and pack, seal, and ship totes.
Identify top-selling books and maintain a clean, organized, sales-effective in-store display.
Check racks and carts for quality and value, size and merchandise items, purge the sales floor, put away carts, and stock shelves.
Run one textile rack or wares cart every 15 minutes and update the daily production tracking sheet.
Use equipment as required for assigned tasks, including a conveyor belt, pallet jack, double stacker, floor scrubber, or hydraulic lift.

Benefits

Full-time employees, including employees who are hired full-time or eventually move to full-time status, may participate in a comprehensive benefits program.
Continuing education and leadership development.
Tuition reimbursement.
Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Paid time off and paid holidays.
Sabbatical and parental leaves.
Life, dental, and vision insurance.
Short- and long-term disability plans.
Preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with a company match.
Free mental health support services, including up to 15 counseling sessions for employees and family members.
Free nurse health coaching services on-site.
Daily pay options.