Retail Associate (Part-Time) - Promise Road

Goodwill of Central & Southern Indiana•Noblesville, IN

6d•Onsite

About The Position

The Retail Associate supports the store management team in meeting site operational goals by working in various roles within the retail location. Roles may include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner. The position is part-time, located at 11166 Campus Center Dr., Noblesville, IN 46060, and pays $13 per hour. Depending on the assigned role, duties include customer service and cash handling; sorting, pricing, tagging, and merchandising textiles or wares; accepting and sorting donations; maintaining clean and organized sales-floor and backroom areas; identifying and preparing valuable merchandise and books for ClickGoodwill; packing and shipping products; and moving racks, carts, and other materials. Some roles involve using equipment such as pallet jacks, conveyor belts, double stackers, floor scrubbers, and hydraulic lifts. No degree or credentials are required. The employer values demonstrated capability and relevant prior experience, and emphasizes continuous learning and professional development. Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. The role involves hard to very hard physical work, potentially for more than eight hours, including sitting, standing, walking, stooping, kneeling, crouching, handling products and machinery, and moving or lifting 10–50 pounds. Employees may be frequently exposed to moderate noise and temperature variations. The listed benefits are available to full-time employees or those who eventually move to full-time status; they are not stated as benefits for this part-time role.

Requirements

No degree or credentials required.
Customer focus: relate to customers impartially and effectively, build and maintain customer satisfaction, and provide excellent service to internal and external customers.
Teamwork: work well with others and contribute to team or project outputs.
Ethical conduct: follow procedures and protocols, maintain password confidentiality, follow log-on and log-off procedures, and adhere to Goodwill's values.
Attention to detail and quality, including safety awareness.
Effective time management.
Ability to perform hard to very hard physical work, potentially for more than eight hours, including sitting, standing, walking, stooping, kneeling, and crouching.
Ability to use hands to grasp, carry, feel, or touch products and machinery and to move and lift 10–50 pounds.
Ability to manage frequent exposure to moderate noise and temperature variations.

Nice To Haves

Familiarity with computers and relevant software, including basic computer and internet navigation.
Effective oral, written, visual, and non-verbal communication and listening skills.
Mathematical aptitude for solving everyday problems.
Critical-thinking skills, including using judgment and reasoning to assess alternative solutions, conclusions, or approaches.

Responsibilities

Ring up customer orders, maintain a balanced cash drawer, and follow cash-handling procedures.
Provide general information about Goodwill programs, answer customer questions, and refer higher-level questions to the appropriate associate or manager.
Maintain sales-floor cleanliness by purging, sizing, running racks, and merchandising.
Sort textiles or wares for quality and value, clean items as needed, and properly tag and hang them.
Meet production targets of 100 wares items or 85 textiles items per hour while following pricing standards and updating the daily production tracking sheet.
Accept customer donations, keep the donation door clean and clear, sort products accurately, and distribute them to appropriate areas.
Keep the backroom clean and organized, including labeling boxes and maintaining designated places for items.
Load and unload trucks as needed and use relevant heavy equipment.
Identify valuable items for ClickGoodwill, monitor merchandise market values using eBay and other internet shopping sites, tag and itemize products, secure them in totes, and educate the team about high-ticket items.
Pack curated products onto pallets, wrap them, and ship totes to ClickGoodwill to meet the store's weekly tote budget.
Scan books and decide whether they should be sent to ClickGoodwill or displayed in the store; print inventory sheets and pack, seal, and ship totes.
Identify top-selling books and maintain clean, organized, effective in-store displays.
Check racks and carts for quality and value; size, merchandise, and purge the sales floor; put away carts and stock shelves.
Run one textile rack or wares cart per 15 minutes and update the daily production tracking sheet.
Use a pallet jack occasionally in the textiles or wares role and regularly use a conveyor belt in that role.
Use a pallet jack, double stacker, floor scrubber, and hydraulic lift regularly in the donation-door role.

Benefits

Full-time employees, including employees who eventually move to full-time status, may participate in a comprehensive benefits program.
Continuing education and leadership development.
Tuition reimbursement.
Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Paid time off and paid holidays.
Sabbatical and parental leaves.
Life, dental, and vision insurance.
Short- and long-term disability plans.
Preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with a company match.
Free mental health support, including up to 15 counseling sessions for employees and family members.
Free on-site nurse health coaching.
Daily pay options.