Retail Associate Part-Time

Goodwill Industries of West Michigan, Inc.•Fremont, MI

5d•Onsite

About The Position

The Retail Associate is responsible for receiving and processing donated goods and materials at the retail store, maintaining the sales floor, and operating cash registers. The role includes donation intake and sorting, store clerk duties, textile and hardlines processing, and material handling. Work is generally indoors but may occasionally take place outdoors. The environment is routine with periods of isolated high stress and short deadlines that may require overtime. Weekend and holiday work is required, and the employee must be available and on call for store emergencies. The position involves medium physical work, including occasional exertion of up to 50 pounds of force and/or lifting up to 25 pounds, frequent lifting up to 10 pounds, and recurring carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing, and repetitive movement.

Requirements

High school diploma or equivalent preferred.
A minimum of one year of experience in retail operations preferred.
Ability to provide positive internal and external customer relations and work with individuals referred for training.
Ability to think independently in the supervisor’s absence.
Ability to meet production goals and maintain accuracy and quality control with sorting and pricing guidelines.
Ability to follow the 6S Checklist, procedures, signage, and layout.
Maintain a valid powered industrial truck license when required.
Ability to meet the stated physical demands, including occasional exertion of up to 50 pounds of force and/or lifting up to 25 pounds, and frequent lifting up to 10 pounds.
Availability to work weekends and holidays, work overtime when needed, and be on call for store emergencies.

Nice To Haves

High school diploma or equivalent.
At least one year of retail operations experience.

Responsibilities

Receive donated items, sort them by category, and complete related paperwork.
Operate the cash register.
Maintain store displays, stock merchandise, and remove empty hangers and outdated merchandise according to the rotation schedule.
Maintain the general appearance of the store, including housekeeping.
Follow sorting and pricing guidelines for textiles and hardlines.
Recognize name-brand, vintage, and collectible items.
Size and hang textiles; differentiate materials and place them in appropriate containers and z-racks.
Operate powered industrial trucks and other material-handling equipment to move containers and merchandise.
Assemble and disassemble containers, gaylords, and Kit bins.
Make proper use of available space and materials.
Provide positive internal and external customer relations and interact and work with individuals referred for training.
Demonstrate independent judgment in the supervisor’s absence.
Meet production goals and maintain quality control and accuracy in sorting and pricing.
Follow Kaizen principles, including the 6S Checklist, procedures, signage, and layout.
Maintain a valid powered industrial truck license when required.
Be available and on call for emergency situations at stores.