Registrar Jobs

About The Position

Requirements

• High school level of knowledge to be able to read, write, perform simple arithmetic calculations and deal effectively with people.
• Basic analytical ability is required to gather and interpret data in situations where the problems are not difficult or complex.
• One to three months experience within the department to meet quality and quantity standards.
• Familiarity with hospital departments and services, medical terminology, requisition forms, insurance coverage and forms, department policies, and efficient bed utilization procedures, generally acquired through three months experience within the department.
• Interpersonal skills and sensitivity sufficient to interact effectively, cordially and tactfully with all customers.
• Ability to accurately and efficiently operate various equipment used in the course of the workday, such as computer, computer keyboard, fax machine, photocopier, telephone, and so forth.
• Ability to meet deadlines and to concentrate and pay attention to details with excellent interpersonal communication skills.
• Must be able to maintain flexibility by accepting and adjusting to rapid change.
• Must be dependable, trustworthy, and able to deal with sensitive facts and information in a completely confidential manner at all times.
• May require specific annual education related to specialty certifications and standards due to LMH accreditation by DNV and TJC.

Responsibilities

• Greets patients/customers in a timely and courteous manner.
• Presents a positive professional appearance and attitude, demonstrating excellent guest relations' skills.
• Maintains the confidentiality of information acquired through the performance of job duties.
• Responsible for ensuring that personal performance reflects the Mission, Vision, Standards of Behavior and the Service Goals.
• Obtains demographic and medical information by direct interview of patients and/or families.
• Enters all necessary patient information into computer records, using good judgment as to urgency status of patient in order to avoid unnecessary delays.
• Obtains accurate insurance information for each registration, including insurance billing address and pre-certification requirements.
• Enters this information into the computer, and notifies appropriate personnel when necessary.
• Performs other related clerical duties such as filing records and reports, receiving/placing telephone calls, photocopying materials, relaying messages, and so forth.
• Secures all necessary signatures on forms according to established procedures.
• Prepares standard forms, labels and various other materials, and distributes according to established procedures.
• Collection of any payments possible including applicable co-payments or other payments for services rendered.
• Offer and assist patients with completion of the assistance application when appropriate.
• Process applications.
• Enter/Post patient charges.
• As needed, work with patients and physicians to schedule follow-up testing at LMH via the Central Scheduling Module.
• Perform other duties as requested.