Patient Account Registrar
About The Position
The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The position works closely with all areas of the Admitting department, including the PBX operator function and reception areas, and requires operating a computer to input and retrieve data. The registrar communicates with people across age groups, from neonatal patients through geriatrics, using age-specific techniques and maintains proficiency in medical terminology. Special projects or other assignments may be given, with completion expected within a specified timeframe. The position is a full-time night shift role, scheduled from 11:00 PM to 7:30 AM. Saint Clare's Health offers competitive compensation and a benefits package, with estimated total compensation of $16.10 to $21.72 per hour. Starting compensation depends on factors including skills, applicable experience, education, credentials, and licensure.
Requirements
- High school graduate or GED equivalent required.
- Customer service experience required.
- Effective written and verbal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous hospital experience as an admissions representative.
- Knowledge of medical terminology.
Responsibilities
- Interview patients or their representatives to obtain patient demographic information.
- Secure insurance information, eligibility, benefits, and authorizations as applicable.
- Work with all facets of the Admitting department, including PBX operator functions and reception areas.
- Operate a computer to input and retrieve data.
- Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
- Maintain proficiency in medical terminology.
- Complete special projects or other assignments within specified timeframes.
Benefits
- Paid time off
- 401(k) retirement plan
- Medical coverage
- Dental coverage
- Vision coverage
- Tuition reimbursement
- Additional voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
