Patient Account Registrar

Encino Hospital Medical Center•Los Angeles, CA

11d•$23 - $26•Onsite

About The Position

Encino Hospital Medical Center, a member of the Prime Healthcare Foundation, is a 150-bed hospital in Encino, California, serving a diverse population through inpatient and outpatient services. The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including the PBX operator function and reception areas. The registrar operates a computer to enter and retrieve data, communicates with patients across age groups using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with specified completion timelines.

Requirements

Customer service experience required.
High school graduate or GED equivalent required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interview patients or their representatives to obtain patient demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all areas of the Admitting department, including PBX operator and reception functions.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques, from neonatal through geriatric patients.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.