Patient Account Registrar

Harlingen Medical Center • Harlingen, TX

4d • Onsite

About The Position

The Patient Account Registrar works in the Emergency Department/Admitting at Harlingen Medical Center in Harlingen, Texas. This full-time role has day shifts consisting of 12-hour shifts. The registrar interviews patients or their authorized representatives to obtain accurate demographic and insurance information, verifies insurance eligibility, benefits, and required authorizations, and enters and retrieves patient data in computerized systems. The role also supports Admitting operations, including reception, PBX functions, and special assignments.

Requirements

• Customer service experience is required.
• High school graduate or GED equivalent is required.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information.
• Verify insurance eligibility, benefits, and required authorizations.
• Enter and retrieve patient data using computerized systems.
• Communicate clearly with patients using age-appropriate techniques across all life stages.
• Support Admitting department operations, including reception, PBX functions, and special assignments.

Benefits

• Health, dental, and vision insurance options.
• Paid vacation, sick time, and holidays.
• Bereavement leave, FMLA, and other leave options.
• Employer 401K options.
• Tuition reimbursement options.
• Life, disability, and other insurance options.
• Other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED