Patient Account Registrar

Prime Healthcare•Encino, CA

10d•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all facets of the Admitting department, including PBX operator functions and reception areas, and requires operating a computer to input and retrieve data. The registrar communicates with people across age groups, from neonatal patients through geriatrics, using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given, with expectations for completion within a specified timeframe.

Requirements

High school graduate or GED equivalent required.
Customer service experience required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain patient demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work closely with all areas of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques from neonatal patients through geriatrics.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.