Patient Account Registrar
About The Position
The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The position works closely with all facets of the Admitting department, including the PBX operator function and reception areas. The registrar must operate a computer to input and retrieve data, communicate with patients across age groups using age-specific techniques, and maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations for completion within a specified timeframe.
Requirements
- Effective written and verbal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- Customer service experience required.
- High school graduate or GED equivalent required.
Nice To Haves
- Previous hospital experience as an admissions representative.
- Knowledge of medical terminology.
Responsibilities
- Interview patients or their representatives to obtain patient demographics.
- Secure insurance information, eligibility, benefits, and authorizations as applicable.
- Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
- Operate a computer to input and retrieve data.
- Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
- Maintain proficiency in medical terminology.
- Complete special projects or other assignments within specified timeframes.
Benefits
- The company offers a comprehensive, competitive benefits package with options that allow employees to customize benefits to their needs.
- Resources and programs supporting individual growth and well-being are offered.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
