Patient Account Registrar

St. John's Hospital•Leavenworth, KS

20h

About The Position

The Patient Account Registrar, sometimes referred to as a Hospital Admission Representative, collects and verifies patient demographic and insurance information and ensures eligibility, benefits, and authorizations are accurately obtained. The role collaborates closely with the Admitting team and communicates effectively with patients across all age groups. This position is per diem (PD/PRN), as needed, with variable shifts and hours at St. John's Hospital in Leavenworth, Kansas.

Requirements

Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer service experience required.
High school graduate or GED equivalent required.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Coordinate with nursing staff, case managers, and physicians to assign beds for incoming patients based on medical needs, availability, and urgency.
Monitor bed occupancy and status in real time using hospital information systems.
Act as a liaison between hospital departments to facilitate patient transfers and optimize bed usage.
Update patient data in the electronic medical record (EMR) system to accurately reflect admissions, discharges, and transfers.
Run reports and analyze bed utilization trends to support hospital operations.