Patient Account Registrar
About The Position
The Patient Account Registrar interviews patients or their representatives to obtain accurate demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with the Admitting department, including reception areas and PBX operator functions, and uses computerized systems to input and retrieve patient data. The registrar communicates with patients across all age groups using age-appropriate techniques and maintains proficiency in medical terminology. Special projects or other assignments may be given with completion expected within a specified timeframe.
Requirements
- High school graduate or GED equivalent required.
- Customer service experience required.
- Effective written and verbal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous hospital experience as an admissions representative.
- Knowledge of medical terminology.
Responsibilities
- Interview patients or authorized representatives to gather accurate demographic information.
- Obtain insurance information and verify eligibility, benefits, and required authorizations.
- Enter and retrieve patient data using computerized systems.
- Communicate with patients across all life stages using age-appropriate techniques.
- Support Admitting department operations, including reception and PBX operator functions.
- Complete special projects or other assignments within specified timeframes.
- Maintain proficiency in medical terminology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
