Patient Account Registrar

Central Maine Medical Center • Lewiston, ME

5d • $20 - $24

About The Position

The Patient Account Registrar interviews patients or their representatives to collect patient demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works with all areas of the Admitting department, including the PBX operator function and reception areas. The registrar operates a computer to enter and retrieve data, communicates with the population served using age-specific techniques ranging from neonatal patients to geriatrics, and maintains proficiency in medical terminology. Special projects or other assignments may be provided with specified completion timeframes.

Requirements

• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High school graduate or GED equivalent required.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or their representatives to obtain patient demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric populations.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Benefits

• A comprehensive, competitive benefits package with resources, programs, and voluntary options that employees can customize to fit their needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED