Records Specialist Jobs

About The Position

Requirements

• Bachelor's degree.
• At least 3 years of related records management experience, including knowledge of information and records management principles, processes, policies, design, systems or applications, and functions.
• Advanced Microsoft Office and SharePoint skills.
• Advanced project management skills.
• Experience using database software to search, execute queries, and run reports.
• Ability to travel an average of 0–30%, depending on work and the clients and industries or sectors served.
• Ability to manage and prioritize multiple projects and deadlines in a fast-paced, dynamic environment.
• Meticulous attention to detail and quality of work.
• Ability to work independently and collaboratively, and to troubleshoot and solve problems proactively.
• Strong organizational, consultative, time-management, and written and verbal communication skills.
• Strong interpersonal skills and a professional demeanor.
• Ability to stand for periods of time and lift at least 25 pounds.

Nice To Haves

• Experience writing SQL queries.
• Certified Records Manager (CRM) certification.
• Project Management Professional (PMP) certification.

Responsibilities

• Drive records management project initiatives, including annual post-retention destruction and onsite projects, delivering results on schedule and within budget.
• Implement advanced data integrity projects involving research, data analysis, queries, and report generation.
• Communicate project updates and overviews within R&C and to key stakeholders across the firm.
• Develop records system requirements based on retention policies and business needs, and track and test requirements from creation through resolution and deployment.
• Manage project team members to support accuracy, service quality, subject matter expertise, communication, and professionalism.
• Implement innovative processes and procedures to increase efficiency, improve organization, and enhance services.
• Escalate issues, risks, and decisions to R&C leadership or other stakeholders as needed and recommend mitigating actions.
• Foster and manage stakeholder relationships across US businesses, the Office of General Counsel, Risk, ITS, and other relevant groups; serve as a subject matter expert for assigned areas.
• Provide end-user and customer support, including support for practitioners engaged in records management processes.
• Monitor established business procedures and oversee the privacy and security of official records.
• Develop and document project materials and standard operating procedures for assigned processes.
• Work productively across organizational levels, including with virtual and global business teams and internal clients.
• Perform other job-related duties as assigned.

Benefits

• Broad range of employee benefits.
• Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
• Opportunities for professional development, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.