Quality Engineer Jobs

About The Position

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or another related field, or equivalent professional experience.
• Seven or more years of progressive IT engineering experience.
• Five or more years of professional network engineering experience.
• Advanced proficiency with at least two of the following protocols: BGP, OSPF, HSRP, EIGRP, or MPLS.
• Solid understanding of anti-DDoS and IPS/IDS solutions.
• CCNA certification or equivalent.
• U.S. citizenship is required by law due to federal customer contracts.
• Strong communication skills, including the ability to explain technical requirements and concepts to technical and non-technical clients and corporate audiences.
• Excellent written and oral communication, problem-solving, and process-management skills.
• Ability to work well in a team environment within a matrixed organization.
• Strong interpersonal skills and ability to interface with all levels of the organization.

Nice To Haves

• CCNP or JCNP (Juniper) certification.
• Two or more years of experience with a service provider, preferably in a data center environment.
• Advanced ability with route optimization software, automation policies, and monitoring.
• Advanced ability to configure site-to-site and client-to-site VPNs from scratch.
• Advanced ability to perform code upgrades and vulnerability management.
• Advanced knowledge of network device high-availability configurations.
• Experience with network security components such as firewalls, VPNs, load balancers, and IPS/IDS.
• Advanced skill with Cisco IOS, IOS-XR, and/or Nexus OS (NX-OS).
• Hands-on experience configuring, testing, and troubleshooting Cisco routing, switching, and security platforms such as Catalyst 6500/7600, Nexus 9000/7000, and ASR 9000.

Responsibilities

• Troubleshoot and support networking concepts and protocols such as BGP, OSPF, VLAN/PVLAN, STP, HSRP/VRRP, IP subnetting, and routing, while developing understanding of additional protocols and advanced technologies.
• Configure, test, and troubleshoot platforms such as ASR 9000 and Nexus 7000–9000.
• Engineer and test DDoS and traffic mitigation techniques and solutions.
• Troubleshoot DWDM optical network solutions.
• Manage peering, IX, and NAP issues and apply knowledge of contemporary network architectures, networking security procedures, and network scaling and capacity issues.
• Work with Cisco routing and switching platforms, including Catalyst 6500/7600, ASR 9000, and Nexus.
• Manage assigned tickets to ensure SLA compliance and customer satisfaction.
• Troubleshoot network port configuration issues.
• Understand prefix and access lists and read and interpret traceroutes.
• Create A, C, and MX records using basic DNS knowledge.
• Configure site-to-site and client-to-site VPNs; maintain and troubleshoot VPNs and check Phase 1 and Phase 2.
• Triage and escalate tickets according to QTS policy.
• Conduct firewall rule changes.
• Work with the 24x7x365 Operations Service Center and be flexible in availability as needed.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with Roth and Traditional matching contributions and immediate vesting.
• Flexible spending and HSA accounts.
• Paid holidays, paid time off, paid volunteer days, and floating holidays.
• Bonus or commission eligibility; this position is bonus eligible.
• Employee assistance program.
• Tuition assistance and tuition reimbursement.
• Parental leave and military leave assistance and benefits.
• QTS scholarship for employee dependents.
• Wellness program.
• Stock Purchase Plan.
• Holiday compensation when working on holidays.
• Pet and legal insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• QTS Charitable Matching Gift Program.
• QTS Crisis Fund.