Property Management Assistant Jobs

About The Position

Requirements

• Excellent communication and interpersonal skills.
• Excellent problem solving and deductive reasoning skills.
• Detail oriented and highly organized.
• Working knowledge of accounting principles.
• Knowledge of relevant landlord-tenant laws.
• Ability to perform tasks with minimal supervision.
• Strong customer service skills, including the ability to manage difficult situations effectively and tactfully.
• Excellent time management skills, ability to prioritize tasks effectively.
• Demonstrated working experience in the areas of multifamily property management practices and processes, including Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection and eviction procedures, and property safety.
• Proficient in use of property management and accounting software.
• Proficient in MS Office programs.
• High school diploma or GED
• Minimum 2 years of relevant experience in Property Management.

Nice To Haves

• Experience with RealPage, OneSite, and Knock preferred.

Responsibilities

• Maintain an acceptable and supportive environment for all residents and oversees site leasing staff and vendors.
• Process move ins and move outs accounting duties.
• Actively involved in any collection procedures and legal actions.
• Manage the renewal process.
• Distribute company or community-issued notices.
• Update and maintain reports so that accurate resident and property statistics are reflected.
• Efficient and timely processing of all required administrative items.
• Responsible for overseeing proper maintenance of all resident and property files.
• Courteous, efficient handling of resident complaints.
• Creatively sell with the ability to provide strategic marketing ideas and plans.
• Communicate professionally and effectively with prospects, residents, co-workers, and vendors.
• Ensure timely response to all communications, including voicemails and emails.
• Work with other property management staff to ensure that turned units are ready for move-ins.
• Deliver top-notch service to help ensure the highest level of customer satisfaction and retention possible.
• Help to create and analyze property marketing efforts.
• Support Property Manager with planning, advertising, facilitating, and participating for monthly resident events.
• Be prepared to fill in where needed in the absence of the Property Manager.
• Other duties as assigned.