Assistant Community Director - The Flats Off Country Club

Bedrock Property Management • Irving, TX

6d • Onsite

About The Position

Bedrock's Assistant Community Directors are essential to the property's overall success, supporting day-to-day operations while ensuring resident satisfaction. This role involves assisting in the management of vendor relations, ensuring timely property maintenance, providing data for reporting and financial oversight, and contributing to meeting the leasing and financial goals of the community. Bedrock Property Management aims to provide exceptional service to residents and owners, differentiating itself from ordinary property management groups by focusing on smart, unexpected approaches and making a meaningful impact through selfless service.

Requirements

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Effectively manage staff, operations, and financial performance of your community.
• Be a positive representative of BEDROCK to residents, vendors, and employees.
• Proactive attention to detail, searching constantly for ways to improve your property.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Work alongside the Community Director in achievement of property goals.
• Minimum (1) years of multi-family property management experience required.
• Previous experience leading a team to meet success through positive motivation, goal setting, and accountability.

Nice To Haves

• Previous Leasing, Property Manager, or Community Manager experience, preferred.
• Customer Experience Managers or related fields encouraged to apply.

Responsibilities

• Provides exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment.
• Assists in the financial management of the community by creating required daily and weekly reports.
• Abides by federal fair housing standards and all other applicable laws.
• Develops professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners.
• Operates computers and other technological devices on site, including security systems, cameras, copiers, scanners, and printers.
• Completes consistent and compliant resident files onsite in either electronic and/or hardcopy format.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Benefits

• We promise we will never be ordinary
• You will be pushed to accomplish more than you ever thought possible.
• You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work.
• If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.
• Equal opportunity employer that is committed to diversity and inclusion in the workplace.
• Prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed