Leasing Consultant - The Flats Off Country Club

Bedrock Property Management • Irving, TX

22h • Onsite

About The Position

Bedrock's Leasing Consultants are essential to the property's overall success, supporting day-to-day operations while ensuring resident satisfaction. The ideal candidate will ensure efficient operations by meeting the leasing and financial goals and performance of the community, while delivering excellent customer service. This role involves managing the community's reputation via social media, direct communication, and marketing, and serving as the primary communicator to prospects, residents, vendors, and the market. The Leasing Consultant will constantly learn and search for ways to improve traffic, leasing, and total income, working with passion and pride. They will be an effective listener who offers helpful solutions, possess great energy, enjoy challenges, and constantly set and reach new goals. This role works alongside the Community Director in the achievement of property goals.

Requirements

• Effectively manage the community's reputation via social media, direct communication, and marketing.
• Be the primary communicator to prospects, residents, vendors, and your market.
• Constantly learn and search for ways to improve traffic, leasing, and total income.
• Work with passion and take pride in what you do.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Work alongside the Community Director in achievement of property goals.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.

Nice To Haves

• 1 year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Benefits

• We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed