Property Adjuster Jobs

About The Position

Requirements

• Bachelor’s degree from a four-year college or university, or at least one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Comprehensive knowledge of Commercial Property claims investigation techniques and settlement.
• Understand the role of Third-Party Administration in claims management.
• Background in both Excess & Surplus Lines (Lloyds) and standard carrier programs.
• Ability to plan, organize, and establish priorities while managing responsibilities under critical deadlines.
• Ability to review and interpret routine and complex policy contracts and coverage.
• Ability to review and interpret estimates.
• Knowledge of applicable case law, statutory law, DOI regulations, and claims practices and issues within the territory of operation.
• Ability to prepare detailed reports and recommendations for clients.
• Ability to analyze and research legal and claims trends.
• Sound analytical and negotiation skills.
• Proactive, independent, dependable, and able to take initiative and follow through consistently.
• Strong written and verbal communication skills with diverse audiences and timely communication.
• Strong time-management skills and ability to meet deadlines.
• Ability to multitask, prioritize, and maintain excellent organization and documentation in a fast-paced, dynamic environment.
• Teamwork and interpersonal skills.
• Attention to detail, decision-making, and problem-solving skills.
• Ability to work collaboratively and independently with minimal supervision.
• Discretion in handling sensitive and confidential information.
• Comfort working with key people at all levels within an organization.
• Moderate proficiency with Microsoft Suite, especially Excel and Word.
• Must speak English.

Nice To Haves

• Multi-State Adjuster license.
• Additional language skills.

Responsibilities

• Determine, evaluate, investigate, negotiate, and resolve single-insurer property claims in accordance with legal, regulatory, and internal standards.
• Verify coverage under applicable Commercial Property insurance policies.
• Coordinate with field adjusters and experts for inspections or further investigation.
• Review claim documentation and record review details in the claim file.
• Analyze damage estimates and repair costs, and review vendor invoices for accuracy.
• Identify potential fraud, duplicate claims, policy exclusions, and other claim issues.
• Communicate regularly with policyholders, adjusters, contractors, and other stakeholders to advance claims and provide updates.
• Prepare written status and large-loss reports for clients, including Reservation of Rights and Coverage Position Letters.
• Handle appeals and disputes related to claim decisions.
• Attend mediations and settlement conferences as necessary.
• Direct and monitor defense counsel in settling litigated claims.
• Provide monetary authority and strategy to counsel to protect client funds and claims.
• Present and explain claim overviews to business partners monthly.
• Participate in audits and quality-control reviews.
• Stay current on industry trends, policy changes, and best practices.
• Perform other duties as assigned.
• Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• 401(k) plan with employer matching
• Discretionary Time Off for exempt employees
• Paid Time Off for non-exempt employees
• Paid holidays
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• Paid sick leave where required by law
• Paid family and parental leave where required by law
• Other mandated benefits under applicable state and local requirements