Property Claims Adjuster

Honeycomb Insurance•Midwest, WY
•$80,000 - $105,000•Hybrid

About The Position

Honeycomb Insurance is seeking a Property Adjuster to manage and evaluate property insurance claims from an office environment. This role involves assessing damages by reviewing photos, documentation, and estimates, analyzing claims, determining coverage, reviewing contracts, and negotiating settlements in accordance with policy guidelines and regulatory standards. Honeycomb is a rapidly growing global startup that is reinventing the commercial real estate insurance industry.

Requirements

  • Licensure: Independent Adjustor License in home state or a designated home state required, Texas or California Preferred
  • Previous experience in property claims handling required.
  • Strong understanding of property insurance policies, claims processes, and damage estimation.
  • Ability to accurately review claims documentation and identify inconsistencies or issues with the claim.
  • Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors.
  • Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided.
  • Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages.
  • Ability to manage customer expectations and handle challenging situations with professionalism.

Nice To Haves

  • Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred.

Responsibilities

  • Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss.
  • Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions.
  • Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported.
  • Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met.
  • Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements.
  • Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims.
  • Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files.
  • Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards.
  • Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims.

Benefits

  • Salary range: $80,000 - $105,000, plus a target 5% annual bonus
  • ISO stock options
  • Medical, dental, and vision coverage for you and your dependents
  • HSA with company contributions
  • 401(k) w/ employer match
  • Flexible time off
  • 10 company-paid holidays
  • Paid family leave
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