Trainee Inside Property Adjuster

Capstone ISG Inc•Midlothian, VA

7d•Remote

About The Position

Inside Property Adjuster Trainee– Richmond, VA Launch a Career with One of the Nation's Fastest Growing Independent Adjusting Firms Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry. If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for. As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims. During training, you'll learn: Property damage assessment and investigation Residential and commercial construction fundamentals Insurance policy interpretation and coverage analysis Xactimate estimating software Claim documentation and reporting Customer communication and claim management Industry regulations and best practices What You'll Do Following successful completion of training, you will: Conduct investigations involving residential and commercial property claims. Virtually Inspect homes and commercial buildings to identify and document damage. Analyze claim information, policy provisions, and supporting documentation. Prepare repair and replacement estimates using Xactimate. Assist in determining coverage, damages, and claim exposure. Prepare professional reports and claim documentation for clients. Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process. Participate in subrogation and causation investigations when applicable. Manage an assigned claim inventory while meeting service and quality standards. Travel throughout your assigned New Jersey territory to inspect losses and investigate claims. Continue developing technical expertise through training and mentorship opportunities.

Requirements

College Degree or equivalent required.
Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred.
Strong mechanical aptitude and willingness to learn technical concepts.
Excellent communication and customer service skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Basic computer proficiency and willingness to learn industry software platforms.
Ability to obtain and maintain required adjuster licenses.

Nice To Haves

Roofing or restoration industry experience
Estimating experience
Prior insurance or claims experience
Experience using Xactimate or similar estimating software

Responsibilities

Conduct investigations involving residential and commercial property claims.
Virtually Inspect homes and commercial buildings to identify and document damage.
Analyze claim information, policy provisions, and supporting documentation.
Prepare repair and replacement estimates using Xactimate.
Assist in determining coverage, damages, and claim exposure.
Prepare professional reports and claim documentation for clients.
Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
Participate in subrogation and causation investigations when applicable.
Manage an assigned claim inventory while meeting service and quality standards.
Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
Continue developing technical expertise through training and mentorship opportunities.