Project Manager Jobs

About The Position

Requirements

• Strong project/program management expertise, including waterfall/agile/hybrid methodologies, core PM tools, processes, and best practices
• Ability to assess workflows, drive process improvements, and use performance metrics (KPIs/SLAs) with data visualization tools (e.g., Visio, Power BI)
• Excellent analytical, problem-solving, and logic-based reasoning skills to evaluate options and recommend solutions
• Strong ability to think strategically with executive presence and can provide thought leadership and leads through influence
• Clear, effective communication skills at stakeholder interviews, relationship building, and gaining alignment across functions and business partners
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Advanced proficiency with Microsoft Word, Excel and Outlook
• Skills and experience with reporting tools (Power BI, SQL, etc.)
• Bachelor’s degree in Business Administration, Finance, Operations Management, Information Technology, Engineering, Marketing, or equivalent combination of education and experience required
• 3+ years in business process improvement, process evaluation, project management or related experience required
• 2+ years project management experience required

Nice To Haves

• Experience in the financial services industry preferred
• Six Sigma Green Belt certification preferred
• Agile Practices Certification (CSM, Agile Practitioner, etc ) and/or Project Management Professional (PMP) preferred

Responsibilities

• Manage projects from initiation through completion, including process improvement initiatives, while effectively managing multiple concurrent priorities
• Ensure alignment with organizational goals, adherence to defined project methodologies, and achievement of delivery milestones
• Coordinate with multiple cross‑functional teams to implement solutions, align on scope and milestones, and drive results
• Create documentation and workflow designs, facilitate meetings, and apply defined methodologies to routine or moderately complex processes
• Analyze operations and conduct strategic and process assessments to identify inefficiencies, control gaps, and redesign opportunities
• Facilitate process mapping sessions and lead redesign efforts
• Lead research and propose viability or enhancement for new ideas and opportunities
• Proactively manage risks and issues, develop mitigation strategies and ensure compliance with Risk, Control, and related guidelines
• Communicate progress and outcomes through regular updates, tailored reporting, and post‑project evaluations to inform leadership and stakeholders
• Design and maintain performance dashboards and operational reporting to monitor KPIs such as processing time, error rates, SLA compliance, and volumes
• Monitor the impact of implemented changes and recommend further refinements
• Build relationships and mentor others to strengthen project skills, influence decisions, and sustain change
• Perform other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits